Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also ...

Last week, enterprise software company Slack introduced Slack Connect, which extends its channel-based messaging capabilities to allow 20 organizations to work together in a single collaborative ...

Slack rolled back the most abusable aspect of its new feature, which lets you Slack anyone—whether they're in your Slack workspace or not. However, you should still use Connect DMs sparingly or avoid ...

Slack, which is commonly used as a chat program within organizations, is now introducing a way to communicate with people from other organizations. The feature is called Slack Connect, and when ...

Slack Connect DMs, first announced in October, are now generally available. The feature lets employees collaborate with trusted external partners on Slack. Previously, Slack direct messaging was ...

Slack is adding the ability to direct message users at other companies, with Slack Connect paring back some of the separation between different teams. It's the latest attempt by the popular business ...