BOSTON--(BUSINESS WIRE)--Global Knowledge, part of Skillsoft (NYSE: SKIL), today announced that it has been named “Partner of the Year” by four prominent technology and skilling organizations. Cisco, ...

In the dynamic environment of call centres, the efficient management of information can significantly enhance service delivery and customer satisfaction. Knowledge sharing technology plays a pivotal ...

Forbes contributors publish independent expert analyses and insights. Curiosity expert improving engagement, innovation, and productivity. People often say things like, “I don’t need to understand ...